It takes time to wear a security earpiece and set up its radio, but not when you know the right procedure. In this article, we’ll walk you through how to wear a surveillance earpiece in four simple steps. Plus, we will guide you on troubleshooting in case the device suddenly gets faulty.
- 4 Steps to Put on a Surveillance Earpiece
- 3 Common Radio Earpiece Problems and How to Fix Them
4 Steps to Put on a Surveillance Earpiece
You can use this procedure when putting on a security guard earpiece, police earpiece, or concierge coiled tube earpiece.
Step 1. Clip the PPT unit onto your shirt
Secure the push-to-talk (PPT) unit on your shirt. Depending on the type of earpiece you have, you might want to clip it onto the front of your shirt, your collar, or your wrist. Try different positions until you find the one that works best for you.
Make sure the microphone is open and pointed towards your mouth so you can transmit clearly.
Step 2. Place the earpiece in your ear
Run the wire from the PPT unit to the back of your collar and clip it on. Then, run the coiled tube over the top of your ear and place the earpiece in your ear tightly.
This video will explain how the earpiece should fit:
Step 3. Connect the cable and the radio
Turn off the radio before attaching it to your waistband. After that, run the connector end of the wire down your shirt and plug it into the radio. Finally, turn the radio on.
Step 4. Check the connection
Before starting your shift, always make sure your coiled tube earpiece works properly. You should key the microphone and talk to your co-workers to see whether they can hear you.
The setup should feel comfortable when you walk around and it should not fall off when you move suddenly.
3 Common Radio Earpiece Problems and How to Fix Them
Wearing your earpiece for radio for security appropriately is crucial to communicate effectively with your team. But like any other electronic device, a surveillance earpiece can be faulty at times. It’s best to learn beforehand what to do if your earpiece suddenly stops working. Here are three common problems and how to troubleshoot them.
1. The earpiece sounds muffled
This happens when dust and water vapor accumulates in the earbud or coiled tube. They cause clogs and obstruct the sound signals. Follow these steps to clean them:
- Step 1. Remove the acoustic tube and earbud from the earpiece.
- Step 2. Check the tube for any air bubbles, accumulated dust, or water vapor.
- Step 3. Soak the tube in a cup of warm water for about five minutes.
- Step 4. Pat dry and blow the tube to remove all the water.
- Step 5. Leave the tube to dry in a warm place, remember to avoid direct sunlight.
You should repeat this process every couple of weeks to keep your earpiece clean and functional.
If you still can’t hear clearly, the problem might lie in how your co-workers wear the coiled earpiece. They might be placing the microphone too far from their mouth, blocking the microphone, or setting up the device improperly. You should ask them to check and try again.
2. The radio makes constant beeping sounds
You will hear a beeping sound when the radio is low in battery. So, the first step is to charge your radio. If the problem persists, check if you have any loose connections. Try removing the acoustic tube and reconnecting it to the transducer.
3. The others can’t hear you clearly
When others in the team can’t hear you, check your microphone and radio antenna. The microphone should point towards your mouth. Also, it must be free of any clogs.
In a security earpiece with walkie talkie setting, your radio and antenna should stand upright and show no signs of damage. It should not be bending or scuffing, as well. Setting your radio and antenna incorrectly will decrease their transmission capacity.
These four steps will help you put on a walkie-talkie earpiece in under two minutes. If you find our guide on how to wear a surveillance earpiece helpful, share it with your team. The communication system is only effective when every member learns the right process. Thank you for reading!